Product updates

Circle’s 2025 update highlights new AI tools to reduce repetitive tasks and enhance community management. The introduction of AI Agents, AI Workflows, and AI Copilot streamlines moderation, onboarding, and support so you can focus on creating value. We also expanded your business toolkit with the Website Builder, Custom App Builder, Visual Email Builder, and a Desktop App to centralize your operations. New features like Circle Connect, improved live and video experiences, and voice notes foster deeper member connections. Plus, Circle now supports French, Italian, Spanish, and soon Portuguese, improving accessibility for global communities.

• Spend less time on repetitive work with AI-powered automation for moderation and onboarding
• Build and grow your business from one platform using new website, app, and email builders
• Help members find and connect with each other more naturally through Circle Connect and voice notes
• Offer your community a localized experience with new language support at both community and member levels
• Access a Desktop App for easier community engagement and management outside the browser

AI Copilot is now available on all Circle plans, acting as your intelligent assistant to provide 24/7 support, perform actions like member and audience management, and soon deliver data-driven insights. This tool simplifies your workflow by answering questions, automating tasks, and guiding you through key community moments. Forms 2.0 launches soon, offering customizable forms to capture richer member and contact information and trigger automated workflows. Additional updates include admin two-factor authentication, a media manager "Used in" view, Live Rooms picture-in-picture, message link preview removal, chat management features, and improvements across iOS and Android apps.

• Get instant answers and seamless human handoff with AI Copilot support
• Execute member and community management tasks directly through chat
• Create advanced custom forms to capture member data and automate actions
• Enhance security with admin email two-factor authentication
• Improved media handling, chat controls, and mobile app performance

Connect is a new feature that helps your members find and connect with others who share similar interests, profiles, or goals, making it easier to build authentic relationships. Powered by an AI-driven social graph, it offers personalized recommendations and connection requests that reduce the awkwardness of cold outreach. Admins gain insights into connection growth and engagement patterns to nurture a more vibrant community. Other updates include a visual email builder for easy email design, redesigned analytics with interactive charts, new paywall triggers and actions, support for European payment methods, and improvements to iOS and Android apps.

• Help your members discover relevant connections faster with personalized AI recommendations
• Lower barriers to meaningful conversations through simple connection requests
• Track and understand relationship growth with connection insights for better community management
• Create professional emails easily using the new drag-and-drop visual email builder
• Automate member lifecycle events more effectively with new paywall workflow triggers and actions

Video on Circle just got better with a redesigned player, new customization options, and detailed analytics to help you understand how members engage with your content. You can now add chapters to videos for easier navigation and control thumbnails, transcripts, and download permissions directly from the player. Storage limits have doubled for Professional and Business plans, and new storage add-ons let you scale your video library as needed. Plus, a visual email builder is coming soon to simplify creating polished emails. Other updates include paywall improvements, website builder enhancements, workflow templates, content display upgrades, and improvements to iOS and Android apps.

• Customize videos easily with thumbnails, transcripts, and download settings
• Add chapters and timestamps to help members find key content quickly
• Access video analytics like views, completion rate, and average progression
• Manage and scale your video storage with increased limits and add-ons
• Design professional emails with drag-and-drop blocks and templates (coming mid-October)

Voice notes are now available in posts and comments, letting you add personal audio messages easily with a simple slash command or mic icon. AI actions have expanded to automate member engagement with personalized DMs, improve post titles, and manage post settings to keep your community organized. Other updates include enhanced AI knowledge curation, a new media manager, improved course tools, targeted coupon controls, and better event and notification management. Our iOS and Android apps also received updates like AI summaries, new filters, and UI improvements to boost your community experience.

• Record voice notes directly in posts and comments to connect more deeply with your members
• Automate personalized DMs to welcome, remind, and encourage your community members
• Use AI to rewrite post titles and automate moderation tasks for better content management
• Manage all your media files in one place and track your storage usage easily
• Run targeted promotions with flexible coupon options for paywalls and events

Circle now offers a website builder that lets you create landing pages, sales pages, and full websites directly connected to your community. This unifies your entire business experience without needing separate platforms. AI workflows help automate moderation and engagement by using natural language filters and AI-driven actions. Other updates include improved paywalls, workflow templates, enhanced email marketing tools, and mobile app upgrades.

• Create professional, mobile-ready websites without coding using drag-and-drop tools
• Use AI workflows to moderate content and respond to members automatically
• Customize your site with themes and pre-built blocks for consistent branding
• Optimize SEO and social sharing to grow your audience
• Manage events, payments, and email marketing all in one platform

This update improves your checkout experience with a clearer price list, better coupon display, and a new order summary optimized for all devices. You can now add filter conditions to workflow triggers and actions, letting automations run only when specific criteria are met. Access group controls are available in custom app builder pages to tailor navigation visibility based on roles, tags, or membership levels. Plus, AI Agents are now supported on mobile apps, and the Circle Desktop App is fully released with ongoing enhancements.

Other updates include improved comment moderation with notes, expanded "Near me" filters to member spaces, smoother member imports, and easier paywall setup. iOS and Android apps received AI Agent support and various performance and usability improvements.

• Show clear pricing and discounts to increase checkout conversions
• Run targeted automations with filter conditions in workflows
• Control app navigation visibility using access groups for personalized member experiences
• Engage members with AI Agents on mobile apps for instant support
• Manage flagged comments with contextual notes to improve moderation transparency

Circle now offers a desktop app in public beta, bringing your community directly to your members' desktops for easier access and real-time notifications. This helps members stay connected and engaged without searching through browser tabs. Geo-coded member locations improve targeting and connections by allowing members to find others nearby with a new “Near me” filter. Email Hub now supports saved templates to speed up sending consistent, on-brand emails. Other updates include continuous scrolling for comments, push notifications dashboard for Circle Plus, email validation at sign-up, and improvements to AI agents on iOS.

• Keep your community open all day with the desktop app
• Get instant desktop notifications to boost member engagement
• Use accurate location data for personalized messages and local connections
• Save and reuse email templates to send campaigns faster
• Find members nearby using the new “Near me” filter

Take full control of your branded mobile app with the new Custom App Builder available on the Circle Plus Custom plan. Design unique app screens, create onboarding flows, and embed content from over 1,900 providers to deliver personalized member experiences without coding. Plus, draft and schedule push notifications with performance tracking, and stay updated effortlessly using AI Summaries to recap community conversations.

Other updates include improved chat message search, enhanced moderation tools, Email Hub improvements for branded domain sending and contact importing, and multiple iOS and Android app enhancements.

• Create and update custom app screens instantly without developer help
• Engage members with tailored onboarding carousels and embedded interactive content
• Send targeted push notifications with preview and performance metrics
• Use AI-powered summaries to quickly grasp post and conversation highlights
• Search chat messages globally and spotlight key comments during live streams

We’re launching AI Agents on our Enterprise and Plus plans to help you scale your community with personalized AI support for your members. These agents guide, coach, and provide 24/7 assistance, freeing you from repetitive tasks and allowing you to focus on authentic connections. The update also includes a new knowledge engine to train your agents with specific community data and an AI Inbox for admins to monitor and step into conversations when needed. Plus, we improved marketing broadcast analytics, expanded embed support, and enhanced both iOS and Android apps for better usability.

• Create chat agents that engage members personally and provide instant support.
• Train agents with your community’s content and external resources for accurate answers.
• Manage all AI interactions in a shared inbox to maintain control and oversight.
• Analyze email broadcast recipients in more detail with new filtering and search features.
• Enjoy improved mobile app features like marking messages as unread and better media upload handling.

Offer your members flexible payment options with the new Buy Now, Pay Later feature, including Affirm, Klarna, and Afterpay. Increase conversions by reducing upfront costs while receiving full payment immediately. Workflow filters now help you identify profiles missing key information, and you can archive workflows to better manage automations. Customize profile headline fields and direct messaging settings to fit your community's style and needs. Plus, enjoy updated live room layouts, improved course label customization, enhanced member account controls, and faster CSV imports.

• Boost sign-ups by easing payment with BNPL options
• Keep member profiles complete using new empty field filters
• Control messaging with granular DM settings, including voice messages
• Manage member access with permanent delete and ban options
• Improve event and chat experiences on iOS and Android apps

Circle launches Circle Discover, a curated marketplace to help you grow your membership and increase revenue by connecting your community with millions searching for digital experiences. You can list your community or course for free in 2025 and reach a wider audience without extra fees or commissions. Customize gamification points to create meaningful reward tiers, and enjoy a refreshed live stream UI for easier event management. Other updates include automatic RSVP for event attendees, improved DM features, better moderation tools, and enhancements to iOS and Android apps.

• Reach more potential members through Circle Discover’s curated marketplace
• Tailor gamification level thresholds to better engage your community
• Manage live events with a clearer, simpler interface and new RSVP controls
• Automate admin responses with new direct message workflow triggers
• Experience improved mobile app performance and new directory features