Unlock the full potential of your community
More than a platform. A partner.
We work closely with the world’s most successful community builders—and we’re here to share those proven best practices with you.
Community design and launch guidance
Coaching to help you crush your objectives
Eliminate the guesswork to scale without stress
Training, consulting and support
All the guidance you need to create a thriving community-driven business.
Concierge onboarding
Take the pressure off: a Circle expert will guide you through every step of
building and launching your community.
Community structure and design
Member migration and onboarding
Dedicated community success manager
Meet quarterly to discuss success metrics, how your community is evolving, and what comes next.
VIP technical support
Rest easy knowing you have access to our priority VIP support inbox, available 24/7.
24-hour response times
- A personalized helpbot who’s always a click away
- Up-to-date and detailed documentation
Education & connection
Connect with peers and learn along the way.
Circle customer community
Join active discussions with 13,000+ customers on the same journey as you.
- Exclusive courses and content created by successful community builders
- Behind-the-scenes insights from hundreds of Circle communities
- Early-bird access to new resources, boot camps, and product announcements
Live training & events
Our team of in-house experts hosts weekly live sessions to help you level up.
- Weekly open office hours for live Q&A and peer feedback
- Weekly educational workshops led by expert community builders
- Access to our video library of masterclasses, summits, trainings, and workshops
Premium services
Exclusive services available to our Business and Enterprise customers.
Courses migration
If you’re already set up on another platform, no worries. We have a team on standby ready to help you migrate your existing courses over to Circle with ease.
Payments migration
Concerned about disrupting your cash flow? We offer seamless payments
migrations to ensure your business keeps running smoothly.
Common questions about our Customer Success Services
Which plans include consulting services?
Our consulting services—which come with concierge onboarding and a dedicated Community Success Manager—are included in our Enterprise Annual plan and Circle Plus.
If you’re an existing customer and are interested in working more closely with our team, please email success@circle.co.
If you’re a new customer and would like help comparing our plans, you can book a call here.
How much do migration services cost?
Customers on our annual Business plan or higher are eligible for free courses and payments migrations.
If you’re interested in seeing whether your project is compatible with our services, please email success@circle.co and we’ll work with you to determine whether it’s a fit and what the estimated timeline would look like.
Still can’t find the answer? Go to help center
