Unlock the full potential of your community

Our team of in-house experts works with our most successful customers to build thriving communities. With tailored training, guidance, and services, you’ll get the most out of Circle to bring your vision to life, fast.

More than a platform. A partner.

We work closely with the world’s most successful community builders—and we’re here to share those proven best practices with you.

Community design and launch guidance

Coaching to help you crush your objectives

Eliminate the guesswork
to scale without stress

Training, consulting and support

All the guidance you need to create a thriving community-driven business.

Concierge onboarding

Take the pressure off: a Circle expert will guide you through every step of building and launching your community.

  • Check markCommunity structure and design
  • Check markMember migration and onboarding
  • Check markPaywalls and subscription setup

Dedicated community success manager

Meet quarterly to discuss success metrics, how your community is evolving, and what comes next.

  • Check markCommunity programming and engagement strategy
  • Check markIntegrating new features and tools
  • Check markPersonalized guidance informed by years of experience

VIP technical support

Rest easy knowing you have access to our priority VIP support inbox, available 24/7.

  • Three-hour response times
  • A personalized helpbot who’s always a click away
  • Up-to-date and detailed documentation

Education & connection

Connect with peers and learn along the way.

Circle customer community

Join active discussions with 8,500+ customers on the same journey as you.

  • Exclusive courses and content created by successful community builders
  • Behind-the-scenes insights from hundreds of Circle communities
  • Early-bird access to new resources, boot camps, and product announcements

Live training & events

Our team of in-house experts hosts weekly live sessions to help you level up.

  • Weekly open office hours for live Q&A and peer feedback
  • Weekly educational workshops led by expert community builders
  • Access to our video library of masterclasses, summits, trainings, and workshops

Premium services

Exclusive services available to our Business and Enterprise customers.

Courses migration

If you’re already set up on another platform, no worries. We have a team on standby ready to help you migrate your existing courses over to Circle with ease.

Payments migration

Concerned about disrupting your cash flow? We offer seamless payments migrations to ensure your business keeps running smoothly.

Rafael Correa
Your valuable suggestions regarding engagement strategies, creating visual assets, and implementing new programs have left us truly inspired.
Headshot of Rafael Correa
Rafael Correa
FluencyPass

Common questions about our Customer Success Services

Still can’t find the answer? Go to help center

Unlock your full potential