70k+ reviews
Deliver a community experience that drives real outcomes and undeniable ROI
Circle Plus gives you everything you need to build and scale a customer community that drives adoption, reduces churn, and proves its impact.
SaaS communities on Circle:
3.8M
Total community members
70%
Peak monthly active user rate
20%
More active versus platform only
3.8M
Total community members
70%
Peak monthly active user rate
20%
More active versus platform only
3.8M
Total community members
70%
Peak monthly active user rate
20%
More active versus platform only
Trusted by more than 15 million members across 20,000 communities
“Circle has been crucial in allowing us to build relationships, scale strategic programs, and show the real business impact of our community.”
Your community should be driving product adoption, deflecting support load, and turning users into advocates
Use one platform for all community needs — not a patchwork of tools
Drive engagement, even as a small team, with custom AI agents that work 24/7 for you
Sync community data with your data warehouse and tie engagement back to the metrics that matter.
Stay lean as your community grows
Stay lean as your community grows
Membership growth shouldn't feel punishing. Circle Plus lets you train a team of AI Agents that run 24/7 to handle the repetitive stuff — so you can focus on growing.
- Welcome new members as soon as they join
- Give members around-the-clock support with agents trained to address questions and concerns
- Build an AI study buddy by turning your courses and content into an agent
- Moderate posts in real time, automatically removing and flagging inappropriate content
- Prevent churn with automated engagement sequences
Put your brand in your members' pockets
Put your brand in your members' pockets
Boost engagement, loyalty, and lifetime value through a custom, fully-branded mobile community app.
- Stay top of mind with your logo on homescreens, and branded push notifications
- Build authority by being discoverable on app stores
- Drive 6x more posts and 3x more comments from members, on average
- Supercharge membership growth by 147%, on average, within the first eight months of launching your app
Sync your product and CRM data
Sync your product and CRM data
Track engagement, personalize experiences, and make confident decisions using real benchmarks.
- Use a developer-grade API to connect your product, CRM, and community data
- Automatically keep member data up-to-date so your community reflects real customers
- See how and when customers engage using built-in analytics and leaderboards
- Map how community impacts business metrics
Get a Circle expert in your corner from day one
Get a Circle expert in your corner from day one
Choosing Circle Plus means accessing a team dedicated to your setup, growth, and ongoing success.
- Ensure a smooth move to Circle with concierge migration for members, content, emails, and payments
- Access a dedicated Circle partner who's managed hundreds of launches
- Get tailored training, guidance, and service from a customer success manager
- Enjoy priority support as a Circle Plus customer
Everything your community needs
The best of what Circle has to offer
Get the highest limits for live streams, storage, and workflows
Simplify community access for your members with custom, secure single sign-on (SSO) directly from your website
Access the most comprehensive analytics suite, to ultimately tie community activity to your core business metrics
“Circle and I share the same philosophy: connection is the heart of community. Their platform brings this value to life — from a detailed member directory that makes it easy to find and engage with others, to analytics that give me real insight into the health of my community.”
See how communities are boosting engagement and simplifying operations on Circle
2x member growth
How Miro turned community engagement into a strategic growth engine
43% revenue growth
How Exit Five built a thriving B2B SaaS marketing community on Circle
Real impact
How Good Inside creates psychological safety for 100,000+ parents with Circle
Build a community that delivers real customer impact
Talk to salesFAQs about using Circle Plus for SaaS communities
We already have users scattered across community-like tools for discussion, events, courses, and more. What's the value in consolidating those experiences onto Circle?
Running community across tools like Slack, Teachable, and legacy platforms like Higher Logic means:
- Your members have no single home, creating a confusing user experience that inherently limits engagement
- Your team manages multiple admin interfaces, creating issues when tools break or poorly communicate with each other
Circle Plus replaces that stack — discussions, courses, events, and more are all in one place, under your brand, with data that flows back to your CRM and product. You stop paying for tools that don't talk to each other and start building the kind of community that actually drives retention. Our concierge migration team handles the move of your existing members, content, and email list at no additional cost.
How can Circle Plus integrate with our product and data stack?
Circle's API gives you real-time access to member activity — posts, course completions, event attendance, engagement scores — which you can sync into your CRM, data warehouse, or customer health tooling. SaaS teams can use this to, for example, tie community participation directly to retention and expansion signals in their product analytics.
Circle Plus also includes custom SSO, which means your customers sign into the community using your existing authentication. No second login, no friction at the door. You control access rules, and new customers can be automatically provisioned into the right spaces based on their plan or role.
If you're building something more custom — embedding community into your product UI, or syncing Circle data with a matching algorithm or AI model — our headless API and Data API give you the building blocks to do it.
What does "branded community app" mean for a SaaS product?
It means your community lives in a dedicated iOS and Android app under your brand — your name, your icon, your colors — published on the App Store and Google Play.
If you have a mobile app for your core product(s), it's separate but puts your brand on your customers' home screens in another, high-value context.
For SaaS teams, the branded community app functions as a daily engagement layer that your product app usually can't provide: peer discussion, office hours, product education, announcements, and push notifications for all of it.
How do we make the business case for this internally — to our CS leadership, product team, or finance?
The ROI case typically rests on three lines: reduced support cost, improved retention, and faster product adoption.
On support: an active community with well-trained AI Agents deflects a significant share of support tickets — questions that would otherwise hit your CS team get answered by other members or the agent, in minutes. That's measurable as ticket volume reduction.
On retention: communities create a level of stickiness that your product alone can't build. Depending on your model, members who are invested in peer relationships, course progress, and a community identity would be less likely to churn. Circle's analytics give you engagement metrics by cohort so you can prove the correlation over time.
On adoption: structured onboarding flows, product education courses, and power-user recognition programs built in Circle shorten time-to-value and increase feature adoption. These benefits are particularly relevant if you have a complex product or a long activation curve.
Circle provides full analytics dashboards covering member engagement, course completions, event attendance, and community growth. Most SaaS teams present these at QBRs alongside retention and NPS data to demonstrate their community's contribution to business health.
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