About
We believe in creating Human Digital Experiences. We build communities around products, brands, services, nonprofits and small businesses. Put the customer at the center of everything you do, create an environment that adds value to the marketplace and creates marketing that doesn’t feel like marketing.
Relevate is a Digital Transformation Consultancy that looks at your entire digital ecosystem. We are an operations, strategy and technology consulting firm. We specialize in CRM, IT managed services, Virtual Staffing, digital transformation strategy and advisory.
Our unfair advantage is getting people to adopt software. Unlock value gaps in your business software by reviewing your digital strategy. We help you identify growth blockers and create a plan to enable exponential growth. We help you implement systems and software that ensure your business runs more smoothly and has fewer hiccups. We streamline your processes so that your team works smarter not harder so that you can drive maximum ROI.
Your customer is the most important person, so let us help you enhance their experience whilst making your business more profitable, valuable and resilient.
Services offered
Service packages
Includes weekly 4 X 2-hour calls until the setup is complete.
We work across the following sections: Structure Consulting Content and Curriculum Planning, Feature Planning, and content Planning until the sessions are complete . We complete an initial structure build, help you get your settings right, authenticate your custom domain and set you on a path where you can sustainably grow. (content not included)
Takes ~ 1 Month
Includes everything in the “Done With You” package
While initial setup only takes a week. You really need to set your community in motion, this includes seeding content, inviting an early audience, testing and responding to feedback. In this package, we complete everything in the “Done With You” package - We also add your branding and ideal structure and settings.
We also give you 2 X 1 hour consulting calls within 90 days apart after setup to help guide your use of the platform and respond to yoru audience's interaction. (content not included)
Takes 3-6 months
Building is the easy part, getting community adoption and new members, but also members coming back is where the magic happens. You need to build new content, adapt to audience expectations and drive engagement. This is where our Community Manager as a Service comes in. We create content, moderate, answer comments, and invite on social media. This can be a part time or full time resource.
Who I work with
Companies and creators that want to build a community around their product or service. Ideally you are in a business or technology field.
Team and Experience
Avon Collis MBA (marketing) - Director - CRM and Digital Transformation Specialist,
Chandan Rana - Director - Digital Infrastructure specialist.
Jonathan Wright - Software engineer
Relevate People - Virtual Staffing Division
Case Studies
The Relevate Community
Landing Page: https://join.relevate.com.au
Community Page: https://community.relevate.com.au
In our community there are hundreds of members that come to us from our YouTube channel and other marketing activities. The community is a way to deepen the relationship with external viewers, customers and partners. It brings new life to old content and creates user generated content that is SEO searchable. Some content and courses are gated by paywall that is only for paid members. We have regular weekly zooms and new members are impressed by the volume of quality content that we have created. It has been transformational for referrer activation and has contributed significantly toward generating 7 figures plus in revenue in the wider business as well as reducing support costs in providing information.
Paint Busters Australia
A closed community for Painters that offers mentoring for new business owners such as contract negotiation, how to hire staff as well as discounts for members.
Paint Busters Australia
A community for founders to build high-value partnerships and secure 7-figure multi-year deals.
Click here to see the video testimonial.
Testimonials
Hayden Heath
Exceptional experience with Relevate, from start to finish, their team developed a robust system software solution for our business, tailored to our specific needs and delivered in a good time frame. Highly recommend them to anyone that needs help in systems and software for your business!