Carrie Melissa Jones is a renowned community builder, author, and researcher specializing in digital leadership and community building.She is the founder of Gather Community Consulting and co-author of the award-winning book "Building Brand Communities."Carrie's work has influenced leading online brand communities, including those of Google, Patreon, and the American Medical Association.She offers a range of services from community audits to full-service community strategy, grounding all her work in developing solid relationships with customers and community members.