About
Wondry is dedicated to transforming how subscription-based companies engage their customers. Our mission is to help businesses skyrocket retention rates by converting ordinary customers into members of a thriving brand community. By focusing on community-building, Wondry provides innovative strategies and tools that foster a deeper connection between brands and their audiences.
Our approach is tailored to each client’s unique needs, ensuring that community engagement becomes a core part of their retention strategy. We empower businesses to create lasting relationships with their customers, turning every interaction into an opportunity for growth and loyalty. With Wondry, companies can expect to see a substantial increase in retention as they invest in the vibrant communities that drive their success.
Services offered
Service packages
Wondry develops full strategic plans for subscription-based brands for a flat $16,000 (USD), broken into four monthly payments.
Our approach is both tailored and efficient, with most community launches taking place within 90 days.
Your customized plan will be built in three phases, covering the following milestones:
Pre-Launch:
- Community analysis
- Competitive analysis
- Development of community personas
- Messaging and gating
- Platform setup
Launch:
- Communication plan and email sequencing
- Landing page and application
- Community rules and cultural parameters
- Launch day agenda
- Launch day support
Post-Launch:
- Programming and engagement plan
- KPI Tracking
- Moderator and support role guidance
- Operational handbook
How we work:
We’ll start with a 30-minute call to learn about your company and community goals. Next, we’ll set up a dedicated shared Slack channel where we share milestones and deliverables each week. Most engagements run for four months with the community launch at 90 days.
Who I work with
My ideal customers are subscription-based companies (IE SaaS, Media) that have a list of >10k customer emails and an ARR of 7-20 million.
Team and Experience
I run point on all strategic projects, which is why we only take three clients a month. Our team includes several project managers and researchers on contract. I owned a community-based business for over a decade and have built strategies for HubSpot/ The Hustle, Sony Music, and Lululemon.
Testimonials
Abhi
Working with Wondry gave me the confidence to move forward with the daunting task of how to approach building a community from the ground up. Working with someone who had been there and done it, been in the trenches, provided the information and tactics we needed to launch successfully.
Riley
We were looking to amplify our subscription business. We knew a community could be beneficial to our subscription business, and the strategic community plan not only attracted new members but, more importantly, became a retention powerhouse. Our community engagement soared, leading to a significant boost in customer retention. Wondry's approach isn't just about building communities; it's about building lasting connections that impact the bottom line. Grateful for the positive shift in our numbers.