We'll handle the payments. You focus on growth
Working with our experts saves you time and money
Moving your community is hard. Moving payments is harder. We craft a tailored migration plan with your needs in mind, offering best practices and a suite of tools designed to help you earn more from your memberships, setting you up for success.
Kickoff your migration in 4 simple steps
Submit your request to get started—we’ll share next steps and an estimated timeline right away. While we prioritize migrations for communities processing over $250K, don’t worry if you’re below that threshold—we’ll add you to our waitlist and reach out as space opens up.
Request a payment migration
Simply fill out the form on this page to get started! If you qualify, our team will reach out within 48 hours to give you information on the next steps.
Build your migration plan & export data
We'll tailor a migration plan for you. Review it, grant us access to your previous platform, and we'll securely export your member data for migration.
Schedule your migration
On migration day, we'll securely transfer your members' subscription and payment information to Circle ensuring a disruption-free transition.
Post-migration support
To guarantee your success, we stay plugged into your business after the migration. Whatever post-migration support you need is free.
Our track record
Millions of dollars migrated from legacy platforms
Dozens of leading creators and brands migrated
13,000+ members migrated without community interruption
If your old platform accepts payments, we’ve got you covered
Frequently asked questions
After you submit your request, our migration team will review your application and, if you qualify, provide an estimated timeline for scheduling your migration. We strive to work with your schedule every step of the way.
Once we have a better understanding of your setup and requirements, we’ll provide you with an estimate for your migration.
In addition to communities processing over $250K, Circle Plus and Branded App communities will always receive priority migration support. Learn more about Circle Plus.
Our migration process is completely free and available to every Circle community (regardless of plan). As long as your community processes over $250K or you have Circle Plus, you’ll receive priority migration support; otherwise, you’ll be added to our waitlist.
After you submit your migration request and we set up a kickoff meeting to go over your needs, we’ll invite you to our shared Slack channel. We’ve found that Slack enables much deeper collaboration between you and our team. However, we’re flexible and happy to communicate through whichever method works best for you!
Absolutely! Many communities we help migrate choose to tweak their membership structure when moving to Circle. Whether you're looking to archive legacy pricing or streamline your membership tiers, our team is ready to manage your requests. We'll work closely with you to craft a migration plan that perfectly fits your needs.
We specialize in migrations from Stripe-powered platforms, but we're pretty versatile and can handle migrations from most payment providers. Just mention which platform you're moving from in your migration request and our team will get back to you to confirm if we can meet your needs.
Our expert team prioritizes the security of your business and your members' sensitive payment data. We work closely with our payment providers to ensure your member data is transferred securely and in compliance with PCI standards. We make sure payment information is encrypted and tokenized from start to finish. Our team never accesses or handles card information directly, guaranteeing top-level security and compliance.
Absolutely! Our team can provide solutions to help you bring your members into your community without migrating their active subscriptions. Don't worry—if you manually add members to your community, we can still connect their subscriptions to them.
If your community processes under $250K or isn’t on Circle Plus, you’ll be added to our waitlist and notified when space opens up.
Not quite there yet? Don’t worry—we often fit in requests between $50K and $249K, and always do our best to accommodate each community that wants to move to Circle.
We continuously review our eligibility criteria and appreciate your patience as we expand our capacity.
