We'll handle the payments. You focus on growth.
Working with our experts saves you time and money
Moving your community is hard. Moving payments is harder. We craft a tailored migration plan with your needs in mind, offering best practices and a suite of tools designed to help you earn more from your memberships, setting you up for success.
Kickoff your migration in 4 simple steps
Get started by submitting your request, and we'll get back to you on next steps and an estimated timeline. Keep building your community—our process doesn’t need to disrupt your launch!
Request a payment migration
Just fill out the form on this page to get started! We’ll reach back out within 48 hours and give you information on next steps.
Build your migration plan & export data
We'll tailor a migration plan for you. Review it, grant us access to your previous platform, and we'll securely export your member data for migration.
Schedule your migration
On migration day, we'll securely transfer your members' subscription and payment information to Circle ensuring a disruption-free transition.
Post-migration support
To guarantee your success, we stay plugged into your business after the migration. Whatever post-migration support you need is free.
Our track record
Millions of dollars migrated from legacy platforms
Dozens of leading creators and brands migrated
13,000+ members migrated without community interruption
If your old platform accepts payments, we’ve got you covered
Frequently asked questions
After filling out a request, our migration team will give you an estimate of when we’ll be able to schedule your migration. We try to accommodate your schedule the best we can.
Once we have a better understanding of your setup and requirements, we’ll provide you with an estimate for your migration.
Circle Plus and Branded App communities will always receive priority migration support. Learn more about Circle Plus
Nothing! Our migration process is totally free and available to every community on Circle (regardless of which plan you’re on).
After you submit your migration request and we set up a kickoff meeting to go over your needs, we’ll invite you to our shared Slack channel. We’ve found that Slack enables much deeper collaboration between you and our team. However, we’re flexible and happy to communicate through whichever method works best for you!
Absolutely! Many communities we help migrate choose to tweak their membership structure when moving to Circle. Whether you're looking to archive legacy pricing or streamline your membership tiers, our team is ready to manage your requests. We'll work closely with you to craft a migration plan that perfectly fits your needs.
We specialize in migrations from Stripe-powered platforms, but we're pretty versatile and can handle migrations from most payment providers. Just mention which platform you're moving from in your migration request and our team will get back to you to confirm if we can meet your needs.
Our expert team prioritizes the security of your business and your members' sensitive payment data. We work closely with our payment providers to ensure your member data is transferred securely and in compliance with PCI standards. We make sure payment information is encrypted and tokenized from start to finish. Our team never accesses or handles card information directly, guaranteeing top-level security and compliance.
Absolutely! Our team can provide solutions to help you bring your members into your community without migrating their active subscriptions. Don't worry—if you manually add members to your community, we can still connect their subscriptions to them.
